Terms & ConditionsWelcome to Sreevelli. By accessing our website, purchasing from us, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.1. Product InformationAll our jewelry is handcrafted or curated with the highest standards of quality.Product descriptions, images, weights, and dimensions are provided for reference. Slight variations may occur due to the handmade nature of many items.Prices are subject to change without prior notice.2. Orders & PaymentsOrders are confirmed only after successful payment.We accept payments via major credit/debit cards, UPI, net banking, and other supported payment gateways.In case of payment failure, the order will not be processed.3. Shipping & DeliveryWe offer shipping across India. Delivery time depends on location and product availability.Estimated delivery time will be communicated during checkout.Sreevelli is not responsible for delays caused by courier services or unforeseen circumstances.4. Returns & ExchangesReturns or exchanges are accepted only for damaged or incorrect items, reported within 48 hours of delivery.Custom-made or personalized items are non-returnable.Returned items must be unused, in original packaging, with tags intact.5. CancellationsOrders can be cancelled within 6 hours of placement.Once the product is shipped, cancellation will not be accepted.6. WarrantyWe do not offer any standard warranty unless mentioned on the product page.Proper care and handling of jewelry are the responsibility of the customer.7. Intellectual PropertyAll content on our website including images, logos, product designs, and descriptions are the property of Sreevelli and protected under copyright laws.Unauthorized use or reproduction is strictly prohibited.8. PrivacyWe value your privacy and ensure your personal information is securely handled as per our [Privacy Policy].
english
